FAQ

Your security comes first. Remonvex protects your account with bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We comply with strict financial regulations in GB and complete regular audits. Funds are insured against unauthorised access, so you can trade with confidence.

Not at all! Remonvex is designed to be beginner-friendly:

• Step-by-step guides and round-the-clock support
• Demo account to practise using virtual funds
• Automated tools that handle the heavy lifting for you
• Start small (from as little as 250) and learn as you trade!

Withdrawals to bank cards are processed within 1-3 business days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary depending on your bank and verification status.

We generate revenue from premium features and volume-based partnerships with exchanges, not user fees. There are no hidden charges - you always see the exact transaction amount before confirming.

Yes! Remonvex is available in most countries worldwide (98+ and growing). Just choose your country during registration to confirm availability and view local payment options. We comply with all local regulations to help keep your trading safe and legal.

We make crypto investing simple for beginners! Remonvex offers:

1. AI-powered recommendations - Receive personalised coin suggestions tailored to your risk level
2. Ready-made portfolios - Curated bundles (e.g. "Starter Pack", "DeFi Bundle")
3. Live market signals - Real-time buy/sell alerts for leading cryptocurrencies

Plus, our interactive tutorial helps you learn while you invest!

24/7 support is available through live chat and email at {email}. For urgent issues, the average response time is under 15 minutes.

Yes, cryptocurrency is legal in most jurisdictions, and Remonvex operates in line with local regulations. Here’s what you should know:

1. Licensed Service
   • Registered with [FinCEN, FCA and CySEC]
   • Regular independent third-party audits
2. Country-Specific Rules
   • Automatic geo-compliance: Our platform adapts to your country's laws
   • KYC verification required where applicable and mandated
3. Your Funds Are Safeguarded
   • You can easily fund your account using:
   • 95% of assets are stored offline (cold storage)

Please check our Compliance page for your country’s status, or contact support for more details.

You can easily fund your account using:

1. Traditional Payments
   • Visa/Mastercard (2.9% fee)
   • Bank transfers (SEPA, SWIFT - 0% fees)
   • PayPal (instant processing)
2. Crypto Deposits
   • Direct crypto transfers (BTC, ETH, USDT – 0% fees)
   • QR code scanning for mobile wallets

Deposits are credited in under 10 minutes! View all options in your account dashboard.